Resume
Experience
August 2022 - Present
Associate Developer
Neighborhood Health Plan RI
Smithfield, RI
- Develop, support and maintain website related operations for Members and Providers.
- Content management on company website using agile methodology to ensure up to 218,000+ members and 1,800+ providers are always up to date with product and other information
- Support in the resolution of 508 issues to maintain an accessible website for all users. Assisted in bringing the site up to the standard benchmark of accessibility
- Maintain and implement automation across the organization to help with quality and productivity across teams and drive operational efficiency. Using tools such as: RPA, MapForce and ActiveBatch
- Improve in-house application accuracy by translating LINQ SQL Queries into C#
- Worked closely with business to write Technical Requirement Documents to give a clear blueprint to Software Developers on expectations
Mar 2022 - July 2022
Software Engineer
Resilient Coders
Boston, MA
- Collaboratively and independently designed and built web applications with front-end and back-end development
- Built fully interactive websites with responsiveness to ensure users on all platforms can access
- Consistently deployed projects onto Github to maintain repositories updated and accessible
Mar 2021 - Mar 2022
Legal Assistant
RI Dept. of Revenue
Providence, RI
- Worked collaboratively to maximize the department's contribution to the state's general fund
- Served as a liaison between taxpayers, attorneys, and collection agencies
I’m a great place for you to tell a story and let your users know a little more about you
- Assisted in filing court briefs for several attorneys as well as preparing documentation for court
Jul 2019 - Mar 2021
Constituent Services Representative
RI Office of the Governor G. Raimondo
Providence, RI
- Operated an "IQ" system to input any incoming request for assistance which would keep constituent cases and files up to date for more accurate aid
- Acted as a liaison and case manager between citizens and state agencies for a rate of about 60+ cases per day
- Developed a thorough understanding of state government to better support the state's constituency
Front-End Skills
HTML5
CSS
Javascript
Web Accessibility
Back-End Skills
Node.js
Express.js
JSON
React
MongoDB
API's